jitben's commitment to responsible gambling
jitben is always committed to ensuring your safety alongside enjoyable entertainment — with deposit limits, self-exclusion and 24/7 Bengali support.
Why is responsible gambling important?
Online betting and casino gaming can be an enjoyable leisure activity when kept within the right limits. jitben believes that responsible gambling is not just a policy — it is a deep commitment to every one of our players. We want you to stay safe in every session, play within your own budget and always see gambling as entertainment, not a source of income.
Every account holder registered on our platform must be 21 years of age or older. We take a firm stance against underage gambling and maintain a regular age verification process. Upholding responsible gambling principles is at the heart of every service we offer.
Remember
Gambling is entertainment only — it is not a way to repay debts or earn income. Never place larger bets to try to recover money you have lost. If you feel gambling is going beyond your control, contact our support team right now.
Our protection tools
jitben provides several effective tools to keep you safe, available to use at any time.
Set deposit limits
You can set deposit limits on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. A request to increase a limit takes effect after 24 hours, giving you the opportunity to reconsider your decision.
Self-exclusion
If you feel you need a break, you can use the self-exclusion feature to keep your account closed for a set period. Options range from 30 days up to permanent closure. During this time you will not receive any bonuses or promotions.
Time-out feature
Set a time-out from 24 hours to 30 days for a short-term break. During this period, logging in to your account will be completely impossible, protecting you from impulsive betting.
Age verification
You must be at least 21 years old to open an account on jitben. ID verification is carried out during registration and on deposits and withdrawals. Ensuring that minors cannot use the platform is our highest priority.
Set betting limits
Set an upper limit on how much you wager in each session. This helps you play within your budget and keeps in check the urge to place larger bets after a loss.
Reality check reminders
You can set a reminder at set intervals to let you know how long you have been playing and how much you have spent. Awareness is the first step toward responsible gambling.
Recognise the signs of problem gambling
If one or more of the following signs apply to you, it is time to seek support.
- You keep placing larger bets to try to recover lost money and cannot stop.
- You are neglecting responsibilities to family, friends or work in order to gamble.
- You are taking on debt or spending your savings to cover the cost of gambling.
- You feel restless, angry or anxious when you are unable to gamble.
- You are hiding the truth from your family about how much you are playing or losing.
- You have made multiple failed attempts to stop or reduce your gambling.
- You are unable to enjoy other activities after stepping away from gambling.
Steps to getting help
Acknowledging a problem takes courage. We are with you at every step.
Assess yourself
Look at the signs above and honestly ask yourself — is gambling still entertainment, or has it become a problem?
Set limits
Activate a deposit limit or time-out from your account settings. This step is simple but very effective.
Seek support
Contact our 24/7 live chat in Bengali. Our team will assist you in complete confidence.
Take a break
Use self-exclusion if needed. Taking a break is not a weakness — it is the strength to make the right decision.
Healthy budget planning
The most important part of responsible gambling is setting a clear budget and sticking to it. Allocate a fixed amount for entertainment each month — and that is your maximum spending limit.
✅ Do
- Set aside a separate entertainment budget each month.
- Be mentally prepared for the possibility of losing.
- Stop playing when your set time is up.
- Enjoy a win, and accept a loss with composure.
- Take breaks and spend time with your family.
❌ Don't
- Do not play with borrowed or loaned money.
- Do not rush to recover money you have lost.
- Do not place bets when you are under mental stress.
- Do not think of gambling as a source of income.
- Do not place bets while drinking alcohol.
Contact our support team
Whatever the issue, we are here for you 24 hours a day, 7 days a week.
24/7 Bengali live chat support
Our trained support team is ready to help you with any issue, fully in Bengali. Come to live chat for help with deposit limits, self-exclusion or any other matter.
Frequently asked questions
Answers to common questions about responsible gambling.
Enjoy jitben's top games safely
Play responsibly, know your limits and enjoy every moment.