jitben Terms and Conditions
Please read these terms carefully before using our platform. Complete information on account registration, bonuses, payments, and gaming policies is provided here.
Brief Overview
This document forms a binding agreement between jitben and its users. By accessing the platform or creating an account, you are considered to have accepted these terms and conditions.
Legal Obligations
Compliance with these terms is required to use the platform
Age limit 21+
Only those aged 21 or above may open an account
Secure environment
SSL encryption and fair play are ensured
Transparent policies
Bonus, withdrawal, and account policies are stated in full clarity
jitben ("Platform", "we", or "our") is an online betting and casino service provider. These terms and conditions ("Terms") form a legally binding agreement between jitben and its users ("you", "user").
By accessing our website or mobile platform, registering an account, or using any service, you agree to these terms and conditions in full. If you disagree with any part of these terms, you are requested to refrain from using our services.
We reserve the right to update these terms from time to time. Notice will be given on the platform when changes are made, and continued use of the service after updated terms take effect will be treated as acceptance of the new terms.
Eligibility Requirements
1.1 Age Limit
To open an account on jitben and take part in any gaming or betting activity, you must be at least 21 years of age. This service is available only to those aged 21 or above. In the event of an age violation, the account will be closed immediately and all deposited funds may be forfeited.
1.2 Geographic Restrictions
jitben primarily provides services for the Bangladesh market. Users from countries or regions where online gaming is legally prohibited may not use this platform. Full responsibility for complying with local laws in your area rests with you.
1.3 Single Account Rule
Each user may open only one account. Creating more than one account for the same person is strictly prohibited. If multiple accounts are detected, all accounts will be cancelled.
1.4 Providing Accurate Information
All information provided at registration must be true, accurate, and complete. Providing false or misleading information may result in account cancellation. jitben may request a valid identity document for identity verification (KYC) when necessary.
Account Registration and Management
2.1 Registration Process
To create an account on jitben, you must provide accurate personal information. Choose a strong password during registration that should not be shared with anyone. Full responsibility for ensuring the security of your account rests with you.
2.2 Password Protection
Your login credentials (username and password) must be kept completely confidential. If another person uses your account, responsibility for that falls on you. If you forget your password or suspect unauthorised access to your account, notify our support team immediately.
2.3 Account Verification
jitben reserves the right to verify your identity at any time. A national identity card, passport, or other government-issued document may be required for verification. We reserve the right to hold withdrawals until verification is complete.
2.4 Closing an Account
You may voluntarily close your account at any time by contacting us. You are requested to withdraw any eligible remaining balance before the account is closed.
Deposit and Withdrawal Policy
3.1 Deposit Methods
jitben supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300. Use accurate details when depositing — jitben will not be responsible for failed transactions caused by incorrect information.
3.2 Withdrawal Policy
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals may only be made through registered and verified payment methods.
3.3 Withdrawal Hold
Withdrawals may be held or cancelled in the following circumstances:
- Identity verification (KYC) is incomplete
- Active bonus wagering requirements have not been met
- Fraud or unusual activity is suspected
- Discrepancies are found in account information
3.4 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Deposits or withdrawals through third parties are not permitted.
Bonus and Promotion Terms
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus giving a total balance of ৳2,000; a deposit of ৳42,000 or more earns the maximum ৳20,000 bonus giving a total balance of ৳62,000.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times (10x). This means you must wager an amount equal to 10 times the bonus to become eligible for withdrawal. Bonus funds cannot be withdrawn before the wagering requirement is met.
4.3 VIP Cashback Program
jitben offers four VIP tiers — the weekly cashback rate for each tier is as follows:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
As your gaming activity grows, it is possible to advance to higher VIP tiers.
4.4 Bonus Abuse
Attempting to claim bonuses through multiple accounts, coordinated betting, or any other dishonest means will result in account cancellation and forfeiture of bonuses.
Gaming Rules
5.1 Fair Play Policy
jitben is committed to ensuring a fair play and honest gaming environment. All our games are sourced from reputable game providers and operated using a random number generator (RNG).
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Using any software, bot, or automated method to play games
- Coordinating with other users to gain an unfair advantage (collusion)
- Exploiting system vulnerabilities or technical errors
- Money laundering or illegal financial transactions
- Fraudulent conduct toward other users
5.3 Gaming Decisions Are Final
The result of every game is final and is recorded in jitben's server logs. If a game is left incomplete due to a technical error or disconnection, a decision will be made based on the server log.
5.4 Betting Limits
jitben may set minimum and maximum bet limits for various games and betting options. We reserve the right to change these limits at any time.
Responsible Gaming
6.1 Our Commitment
jitben believes in responsible gaming. We want our users to enjoy gaming as entertainment, not as a source of addiction. Always enjoy gaming within your financial means.
6.2 Self-Exclusion Option
If you feel that gaming is getting out of your control, you may contact us to request self-exclusion or a temporary break. During this period, access to your account will be blocked.
6.3 Setting Deposit Limits
Users may set daily, weekly, or monthly deposit limits if they wish. Once a limit is set, it will take effect immediately, and a specified waiting period must pass before it can be increased.
For more detailed information on responsible gaming, visit our Responsible Gaming page.
Privacy and Data Protection
7.1 Data Collection
jitben collects personal information necessary to operate its services. This information may include name, contact details, payment information, and gaming activity logs.
7.2 Data Use
Collected information is used for service delivery, identity verification, fraud prevention, and customer support. Information is not sold or shared with third parties except as required by legal obligation.
7.3 Security Measures
We use SSL encryption and other security technologies to keep your information safe. To learn more, read our Privacy Policy.
Copyright and Intellectual Property
8.1 Ownership
All content on the jitben website — logos, designs, text, graphics, software, and other elements — is the exclusive property of jitben and is protected by applicable intellectual property laws.
8.2 Limited Use Licence
We grant you a limited, non-exclusive licence to use the platform for personal and non-commercial purposes. Reproducing, distributing, or commercially using any of our content without prior permission is prohibited.
Limitation of Liability and Disclaimers
9.1 Nature of Service
jitben's services are provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service. jitben will not be responsible for technical issues, server downtime, or errors by third-party payment providers.
9.2 Liability for Gaming Losses
jitben is not responsible for money lost through gaming or betting. Gaming always carries risk and you are knowingly accepting that risk. Never bet more than you can afford to lose.
9.3 Third-Party Links
jitben is not responsible for the content or reliability of third-party websites or services.
Account Cancellation and Bans
10.1 jitben's Rights
jitben reserves the right to immediately suspend or cancel an account for any of the following reasons:
- Violation of these terms and conditions
- Suspicion of fraud, deception, or money laundering
- Providing false information about age
- Operating multiple accounts
- Abusing technical errors on the platform
- Inappropriate conduct toward other users
10.2 Balance After Cancellation
If an account is cancelled due to a breach of terms, any remaining balance may be forfeited. If no breach is proven against the user, a fair balance will be returned.
Applicable Law and Dispute Resolution
11.1 Applicable Law
These terms and conditions will be governed in accordance with applicable international laws and regulations. Users are responsible for complying with the laws in effect in their own country.
11.2 Dispute Resolution
If a dispute arises, first attempt to resolve it through our customer service. We investigate all complaints fairly and impartially.
11.3 Language
These terms and conditions are written in Bengali. In case of any ambiguity, the Bengali version will apply.
Contact Us
If you have any questions or need clarification about these terms and conditions, our support team is always ready to help.
Live Chat Support Talk to us in Bengali via live chat, 24 hours a day, 7 days a week. Get quick answers to any questions.
Email Support [email protected]
Useful Links
Important Notice: jitben is an entertainment platform. Gaming is not a solution to financial problems. For ages 21+ only. Play responsibly and stay within your means.